Home
Precision Tile
Precision Tile Pro
Details
Features
Layout Patterns
Purchase
FAQ
Forum
Contact
Privacy Policy
Links

Got a Question? Call Us! 1-888-391-0381
 
     
 

Frequently Asked Questions


Do you have a free trial version of Precision Tile Pro?

Not at this time but if you would like to try out Precision Tile Pro, you can take advantage of our 30-day money-back guarantee. If you are not satisified with our software for any reason, just let us know within 30 days of purchase and we'll gladly refund your money.


When/how will I receive the software?

We will send an email with download instructions as soon as payment is received. For credit card orders, this typically means we will send your email within 15 minutes of you completing your order.

PayPal eChecks typically take 4 business days to clear.


My hard drive crashed and I need to download another copy, how do I do it?

You can purchase an Extended Download Warranty and then request a new download link through your self-serve order page. If your Extended Download Warranty has expired you can extend it at any time through your self-serve order page. If you have lost the link to your self-serve order page just go to the Find an Order page and enter the last four digits of your credit card number and your email address as they were entered in your original order.


Does Precision Tile Pro support metric and imperial measurements?

Yes. Precision Tile Pro supports measurements in feet, inches, meters, centimeters and millimeters. It even allows you to switch back and forth between the two, automatically converting your measurements for you.


My payment cleared by I haven't received my download link email. Where is it?

If you do not receive your download email, it may have been blocked by a Spam filter on your computer or at your ISP. Check your spam or junk mail folders. If that doesn't help please contact support@laurelcreeksoftware.com for assistance.